The waste management section, operated by the Environment and Regeneration Department, is responsible for domestic refuse collection – including a kerbside recycling collection service – and general street cleansing throughout the Borough.
The waste management section collects domestic refuse weekly and provides a fortnightly kerbside collection service.
Please ensure wheeled bins have their lids closed and are placed accessibly outside the property before 6am on the day of collection.
For any additional, bulky or inappropriate for domestic disposal waste, please take it to the eastern district civic amenity site located at Middle River Industrial Estate, Pulrose Road, Douglas.
The service's other main function, street cleansing, is undertaken 364 days a year and includes litter clearing, chewing gum removal and the emptying of litter and dog waste bins.
Frequently Asked Questions
What is considered to be ‘unsuitable’ waste for domestic disposal?
Building waste (bricks, rubble, timber, paint tins, etc.), hazardous waste (such as syringes and certain types of clinical waste) and side waste (placed outside or alongside main bin) are considered to be unacceptable for domestic disposal. If you are unsure about what qualifies, please contact the waste management section. (See 'Contact Details' opposite).
Does the Council provide a commercial waste disposal service?
Yes, commercial refuse collection is offered at competitive rates. Waste bins are charged by weight. For more information please contact the waste management section. (See 'Contact Details' opposite).
When is the eastern district civic amenity site open?
Between April 1st and September 30th, the site is open Monday to Saturday from 08:00-19:00 and from 08:00-16:00 on Sundays and bank holidays. Between October 1st and March 31st, the site is open from 08:00-16:00 all week. The site is closed on New year's Day, Good Friday, Tynwald Day, Christmas Day and Boxing Day.
I don’t live in the Douglas area, can I still use the site?
Yes.All users must pay a charge to dispose of fridges and freezers. Charges are:
• Under-counter fridge up to 50kg - £15;
• Chest fridge/freezer up to 100kg - £25;
• American style fridge 150kg+ - £50;
• PC monitors £6.50;
• TVs £8.
Additionally the 2.2m height restriction barrier is to be removed on Wednesdays from 2 to 6.45pm during the summer operating season, April 1st to September 30th.
An on-site debit card payment facility is available
Cash and cheques will not be accepted at the site.
In addition customers can pre-pay for disposal at