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Policies & Procedures

Please find a list of all publicly available council policies below. You can also use the search function to search for specific keywords.

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pdf CALL RECORDING PROTOCOL PROCEDURE and GUIDANCE Oct 25 (1) ( pdf, 183 KB ) (6633 downloads)
pdf Compliments, Feedback And Complaints Procedure July 2025 ( pdf, 376 KB ) (7617 downloads)
pdf DBC Data Protection Policy GDPR ( pdf, 373 KB ) (6765 downloads)
pdf DCC Privacy policy Version 2 0 2024 07 29 ( pdf, 247 KB ) (7268 downloads)
pdf DCC Tree Management Policy V3 ( pdf, 625 KB ) (1071 downloads)
pdf Document Retention Schedule and Disposal Policy September 2023 Final ( pdf, 386 KB ) (9135 downloads)
pdf Douglas City Council Guide to information[1] ( pdf, 171 KB ) (7513 downloads)
pdf How to Petition Douglas City Council ( pdf, 346 KB ) (4870 downloads)
pdf How to Petition Douglas City Council – Petition Process Flowchart ( pdf, 210 KB ) (4547 downloads)
pdf Internal Review Procedure For FOI ( pdf, 338 KB ) (6786 downloads)
pdf LGPS Privacy Notice Final June 2024 ( pdf, 89 KB ) (6966 downloads)
pdf Part 5 (D) Whistleblowing Policy (Confidential Reporting) ( pdf, 351 KB ) (7458 downloads)
pdf Part 5 (H) Anti Fraud and Corruption Policy ( pdf, 248 KB ) (7414 downloads)
pdf Part 5 (M) Media Contact Policy ( pdf, 246 KB ) (7153 downloads)
pdf Procedure for FOI Requests July 2025 ( pdf, 396 KB ) (7357 downloads)
pdf Procedure for Subject Access Requests July 2025 ( pdf, 649 KB ) (7627 downloads)
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