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Policies & Procedures

Please find a list of all publicly available council policies below. You can also use the search function to search for specific keywords.

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pdf CALL RECORDING PROTOCOL PROCEDURE and GUIDANCE Oct 25 (1) ( pdf, 183 KB ) (13512 downloads)
pdf Compliments, Feedback And Complaints Procedure July 2025 ( pdf, 376 KB ) (14871 downloads)
pdf DBC Data Protection Policy GDPR ( pdf, 373 KB ) (13864 downloads)
pdf DCC Privacy policy Version 2 0 2024 07 29 ( pdf, 247 KB ) (14617 downloads)
pdf DCC Tree Management Policy V3 ( pdf, 625 KB ) (4289 downloads)
pdf Document Retention Schedule and Disposal Policy September 2023 Final ( pdf, 386 KB ) (16839 downloads)
pdf Douglas City Council Guide to information[1] ( pdf, 171 KB ) (15086 downloads)
pdf How to Petition Douglas City Council ( pdf, 346 KB ) (11922 downloads)
pdf How to Petition Douglas City Council – Petition Process Flowchart ( pdf, 210 KB ) (11204 downloads)
pdf Internal Review Procedure For FOI ( pdf, 338 KB ) (14007 downloads)
pdf LGPS Privacy Notice Final June 2024 ( pdf, 89 KB ) (14811 downloads)
pdf Part 5 (D) Whistleblowing Policy (Confidential Reporting) ( pdf, 351 KB ) (14984 downloads)
pdf Part 5 (H) Anti Fraud and Corruption Policy ( pdf, 248 KB ) (14499 downloads)
pdf Part 5 (M) Media Contact Policy ( pdf, 246 KB ) (14587 downloads)
pdf Procedure for FOI Requests July 2025 ( pdf, 396 KB ) (14531 downloads)
pdf Procedure for Subject Access Requests July 2025 ( pdf, 649 KB ) (14956 downloads)
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