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Refuse Collections

Douglas City Council provides services for domestic, commercial and bulk refuse collection as a function of the Environment and Regeneration department.













Tynwald Day - Friday 5 July 2024 - Refuse & Garden Bin Collection Information


Please note that there will be no change to the collection service for refuse and garden wheelie bins on Tynwald Day Friday 5 July.


So if your usual wheelie bin collection is on a Friday, kindly place your wheelie bin out the night before..


For garden wheelie bins - if you wish to have another garden bin or if you want to take part in the garden waste collection service, please call 696445 or email








2024 Green Garden Bin Collection Information


The garden waste collection service for 2024 has now re-commenced.


For those homes on refuse week 1 (as per the link below) your garden bin collection will be this week - commencing Monday 5 February.


For homes on refuse week 2 (as per the link below) your refuse will be collected this week and your garden waste bin will be collected next week - commencing Monday 12 February.


A quick reminder of what we can accept:


Grass & hedge cuttings, leaves, bark, tree pruning, twigs and small branches (up to 5 cm) bedding from herbivore pets (e.g. rabbits) cut flowers, plants and weeds (but not invasive non-native species).


We cannot accept:


Any household waste, paper/card, raw/cooked food, plastic bags and any cat or dog waste.


Note that for anyone who is still waiting for a new garden bin or if you wish to take up the service, please contact the Waste Team on 696445 or email: 





Please find below Domestic Refuse Collection Information for your home for 2024.


Week 1 - these collections began week starting Monday 1st January and then every other week after - so next collection would begin from Monday 15 January and so on. 


Week 2  - these collections began week starting Monday 8 January and then every other week after - so next collection would begin from Monday 22 January and so on.


Your collection day is the same day as it was last year.


Please leave your wheelie bin out for collection either on the night before or before 6.00 am on your usual day of collection.  


Click here to download the 2024 Collection Calendar



Domestic refuse collection


Please ensure wheeled bins (with lids closed) are positioned at the curtilage of the property before 6am on day of collection.


Unacceptable waste for wheeled bin collection includes:


  • Building waste (e.g. bricks, rubble, timber, paint tins);


  • Hazardous waste (e.g. syringes and certain types of clinical waste);


  • Side waste (e.g. refuse bags placed alongside bin).


For information about what qualifies as domestic waste, please see 'Contact Details' opposite.


Commercial refuse collection


A comprehensive commercial refuse collection service is offered at competitive rates.


The service at a glance:


  • Waste collection charged by weight;


  • Refuse bins weighed at source;


  • Weighing equipment conforms to Manx weights and measures regulations and subject to regular calibration checks;


  • Larger bins available;


  • Additional bins available for purchase;


  • Multiple collection service available.


  • Full audit trail can be provided.



Make sure that your wheelie bin is out ready for collection on the night before.




Bulk waste collection


A domestic and commercial bulk waste collection service is provided for waste items that cannot be accommodated in wheeled bins or taken by the householder to the civic amenity site.


Acceptable bulk waste examples:


  • Large furniture items;


  • Televisions;


  • Refrigerators and freezers.


Unacceptable bulk waste examples


  • Chairs / sofa's with reclining foot rests


  • Bed setee's with pull out section for mattress


  • Loose garden waste;


  • Building waste.


All bulk waste collections, domestic and commercial, attract a charge.


All bulk waste items will be inspected, cost-assessed and invoiced by a waste management official.


All bulk waste collections are undertaken on a pre-payment basis only.





Frequently Asked Questions

What should I do with bulky/excess domestic waste?

Excess/bulkier items should be taken to the Eastern Civic Amenity site at it's new location at Middle Park Industrial Estate, off Kewaigue Hill  IM4 1JL.


Can domestic customers buy lockable bins?

Yes, there is a charge of £48.80, the lock is fitted to your existing bin and two keys are provided. There will be an additional charge if the keys are lost. please see 'Contact Details' opposite.


Where can I find information about collection times?

For collection schedules please see 'Contact Details' opposite.








Last modified on Tuesday, 25 June 2024 10:51
More in this category: « Recycling Waste Services »

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Contact Details

  • Collections Information
    01624 696445