Waste Services is a function of the Environment and Regeneration department and is responsible for domestic and commercial refuse collection – including kerbside recycling collection – and general street cleaning throughout the Borough of Douglas.
Refuse / Garden Collections for the TT Week - Monday 2 June to Friday 6 June 2025
Please note that for your refuse/green garden bin collections for the TT Week, there will not be any changes to this service.
As usual, place your wheelie bin out for collection the night before.
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Green Garden Bin Collection for 2025
Note that we have started the garden service collections for 2025..
A quick reminder of what we can accept:
Grass & hedge cuttings, leaves, bark, tree pruning, twigs and small branches (up to 5 cm) bedding from herbivore pets (e.g. rabbits) cut flowers, plants and weeds (but not invasive non-native species).
We cannot accept:
Any household waste, paper/card, raw/cooked food, plastic bags and any cat or dog waste.
Note that for anyone who is still waiting for a new garden bin or if you wish to take up the service, please contact the Waste Team on 696445 or email: recycling@douglas.gov.im
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For your Domestic Refuse Collection Information for 2025, please click on the top right box headed "What Can I Do Online?" for this year's dates
Click on the 2025 Collection Calendar
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Bulk Waste Removal
For any bulky or inappropriate for domestic disposal waste, please take it to the Eastern Household Amenity Site at it's new location from 2023 at Middle Park Industrial Estate, off Kewaigue Hill, IM4 1JL.
Alternatively contact the Waste Services team, 696445 to organise a quote.
To find out more about the Eastern Household Amenity Site, click here.
Street Cleaning
Street cleaning is undertaken 364 days a year and includes litter clearing, chewing gum removal and the emptying of litter and dog waste bins. To arrange for replenishment of the free dog waste bags at stations around Douglas, please contact the Waste Services team, 696445.
Make sure that your wheelie bin is out ready for collection on the night before.
If you have any questions, please call Waste Services on 696445
Frequently Asked Questions
What is considered to be ‘unsuitable’ waste for domestic disposal?
Building waste (bricks, rubble, timber, paint tins, etc.), hazardous waste (such as syringes and certain types of clinical waste) and side waste (placed outside or alongside main bin) are considered to be unacceptable for domestic disposal. If you are unsure about what qualifies, please contact Waste Services. (See 'Contact Details' opposite).
Does the Council provide a commercial waste disposal service?
Yes, commercial refuse collection is offered at competitive rates. Waste bins are charged by weight. For more information please contact Waste Services. (See 'Contact Details' opposite).
When is the Eastern Household Amenity site open?
Between April 1st and September 30th, the site is open Monday to Saturday from 08:00-18:00 and from 08:00-16:00 on Sundays and bank holidays. Between October 1st and March 31st, the site is open from 08:00-16:00 all week.
Note - last entry into the site is 15 minutes before closing time.
The site is closed on New year's Day, Good Friday, Tynwald Day, Christmas Day and Boxing Day.
I don’t live in the Douglas area, can I still use the site?
Yes. All users must pay a charge to dispose of fridges and freezers. Charges for 2025 are:
- Under counter fridge maximum weight - 50kg - £53.00
- Chest fridge/freezer maximum weight - 100kg - £71.00
- American style fridge 150kg+ - £128.00
- PC monitors £14.00;
- Television set £23.00
- Laptop £14.00;
- Dehumidifier £34.00:
- Condensing washer / dryer £53.00
An on-site debit card payment facility is available
Cash and cheques will not be accepted at the site.
In addition customers can pre-pay for disposal at
Street Sweeper 
Kerbside Collection Vehicle
Environment and Regeneration Department 
