Douglas City Council provides services for domestic, commercial and bulk refuse collection as a function of the Environment and Regeneration department.

Refuse / Garden Collections for the TT Week - Monday 2 June to Friday 6 June 2025

Please note that for your refuse/green garden bin collections for the TT Week, there will not be any changes to the service.

As usual, please place your wheelie bin out for collection the night before.

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Green Garden Bin Collection - re-start of the service for 2025

Note that we have now started the garden service collections for 2025.

A quick reminder of what we can accept:

Grass & hedge cuttings, leaves, bark, tree pruning, twigs and small branches (up to 5 cm) bedding from herbivore pets (e.g. rabbits) cut flowers, plants and weeds (but not invasive non-native species).

We cannot accept:

Any household waste, paper/card, raw/cooked food, plastic bags and any cat or dog waste.

Note that for anyone who is still waiting for a new garden bin or if you wish to take up the service, please contact the Waste Team on 696445 or email:  recycling@douglas.gov.im 

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For your Domestic Refuse Collection Information for 2025, please click on top right box headed "What Can I Do Online?" for this year's dates.

Click on 2025 Collections Callendar.

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Domestic refuse collection

Please ensure wheeled bins (with lids closed) are positioned at the curtilage of the property before 6am on day of collection.

Unacceptable waste for wheeled bin collection includes:

• Building waste (e.g. bricks, rubble, timber, paint tins);

• Hazardous waste (e.g. syringes and certain types of clinical waste);

• Side waste (e.g. refuse bags placed alongside bin).

For information about what qualifies as domestic waste, please see 'Contact Details' opposite.

Commercial refuse collection

A comprehensive commercial refuse collection service is offered at competitive rates.

The service at a glance:

• Waste collection charged by weight;

• Refuse bins weighed at source;

• Weighing equipment conforms to Manx weights and measures regulations and subject to regular calibration checks;

• Larger bins available;

• Additional bins available for purchase;

• Multiple collection service available.

• Full audit trail can be provided.

Make sure that your wheelie bin is out ready for collection on the night before.

Bulk waste collection

A domestic and commercial bulk waste collection service is provided for waste items that cannot be accommodated in wheeled bins or taken by the householder to the civic amenity site.

Acceptable bulk waste examples:

• Large furniture items;

• Televisions;

• Refrigerators and freezers.

Unacceptable bulk waste examples

• Chairs / sofa's with reclining foot rests

• Bed setee's with pull out section for mattress

• Loose garden waste;

• Building waste.

All bulk waste collections, domestic and commercial, attract a charge.

All bulk waste items will be inspected, cost-assessed and invoiced by a waste management official.

All bulk waste collections are undertaken on a pre-payment basis only.

Frequently Asked Questions

What should I do with bulky/excess domestic waste?

Excess/bulkier items should be taken to the Eastern Civic Amenity site at it's new location at Middle Park Industrial Estate, off Kewaigue Hill  IM4 1JL.

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Can domestic customers buy lockable bins?

Yes, there is a charge of £50.67, the lock is fitted to your existing bin and two keys are provided. There will be an additional charge if the keys are lost. please see 'Contact Details' opposite.

Where can I find information about collection times?

For collection schedules please see 'Contact Details' opposite.